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Next week, I'm flying a few thousand miles to spend time with a client's senior leadership team. Booking the travel made me reflect on a fundamental question: Is in-person engagement worth investing time and resources? My answer remains a resounding yes. There's something irreplaceable about meeting people face-to-face, and especially if it's on their home turf. You pick up on nuances that video calls simply can't capture – the energy in the room, the unspoken dynamics be

The most effective leaders I’ve worked with share one key trait: they question themselves. They don’t pretend to have all the answers; instead they actively seek out other perspectives, challenge their assumptions, and welcome being proven wrong. It’s not about ego. It’s about curiosity, humility, and a genuine drive to get things right, not just be right. Vulnerability isn’t a weakness in leadership. It’s the beginning of real growth.

Organisations that take time to thoughtfully design their structure to align with their strategy consistently outperform those that don't. I'm currently working with a client navigating this challenge, and it's reminded me of a common misconception: an org chart ≠ organisational design. These are the key principles for effective organisational design: Align structure with strategy Build capability strategically Design around roles, not individuals Invest time in the fou